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Can I talk to insurance adjusters about my Pennsylvania slip and fall claim, or should I wait for my Philadelphia personal injury lawyer before I proceed?


A: When the insurance adjusters call to talk with you about your Pennsylvania slip and fall claim, you don’t want to agree to give them a recorded statement without first having spoken with a Philadelphia personal injury lawyer. Sure, the adjusters may seem friendly and sympathetic, but make no mistake. They aren’t on your side, and they’re trained to use things you say in conversation to lower your claim’s value.

They may ask you questions that you don’t know the answer to, and you may feel pressured to answer. For example, if you slipped and fell in a shop at the Reading Terminal Market, the insurance adjuster may ask you questions about the details of your accident that you just don’t know. 

You may be asked about the cause of the accident. Even if you think you were at fault, you don’t have all the facts about the accident yet, so don’t speak too soon. What you say cannot be retracted, so you’ll need to take time to prepare for your conversation beforehand. Speculating about the details could significantly damage your Pennsylvania slip and fall claim. 

Another common mistake people make is good-naturedly apologizing or telling the adjuster that they’re the one to blame. Even simple statements like “I’m so sorry about this” could be construed as confession of fault and can hurt your chances for compensation. 

This is why it’s advisable to tell the adjuster you need to reschedule the phone call. You can use the time to consult with your Philadelphia personal injury lawyer so you can make the best decisions regarding your Pennsylvania slip and fall claim.

Help After a Slip and Fall Accident in Pennsylvania

If you have been severely injured in a Pennsylvania slip and fall accident, you shouldn’t have to suffer and pay for expensive medical bills that were caused by another person’s negligence. Contact a Philadelphia injury lawyer at White & Williams LLP today. We will provide a free, no-obligation consultation on your case – 1-877-944-8396.

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Our Offices

  • Philadelphia (*Primary)
  • 1650 Market Street, Suite 1800
    Philadelphia, PA 19103
  • Phone: (215) 864-7168
  • Toll Free: (877) 944-8396
  • Directions
  • Cherry Hill
  • 457 Haddonfield Road
    Cherry Hill, NJ 08002
  • Phone: (856) 317-3600
  • Toll Free: (877) 944-8396
  • Directions